Shipping policy

Last updated: August 5, 2026

Where we ship

Online checkout is currently available for delivery addresses in Canada and the United States. Available destinations may change as we expand our store.

Made-to-order production

Our framed prints are produced to order through a third-party print and fulfillment network. Production may take place at the facility best suited to the product, stock availability, capacity, and delivery address. This helps reduce unnecessary inventory and can shorten shipping distances.

Shipping rates and delivery estimates

Available shipping methods, charges, and estimated delivery dates are calculated after you enter your delivery address at checkout. Estimates include both production and transit time. They are not guaranteed delivery dates and can change because of production capacity, carrier delays, weather, holidays, customs processing, or other events outside our reasonable control.

Tracking and split shipments

Tracking information is sent when an item ships. Orders containing more than one product may arrive in separate packages and may have multiple tracking numbers. Framed prints are packed to protect the frame and artwork; the print and frame may be protected separately within the same package.

Address accuracy

Please confirm your name, street address, unit number, city, province or state, postal or ZIP code, and phone number before submitting your order. Contact us immediately if a correction is needed. Once production or shipment begins, an address change might not be possible.

Taxes, duties, and import charges

Applicable taxes and shipping charges are shown at checkout when supported. If a carrier or government authority imposes a duty, customs fee, or other charge that was not collected at checkout, the recipient is responsible for that charge unless applicable law requires otherwise.

Delays, loss, or damage

If your order is delayed, lost, damaged, incorrect, or incomplete, contact us with your order number and relevant tracking information. For damage or production issues, include clear photos of the product, packaging, and shipping label. Please also review our refund policy.